How to approve a remediation request in RiskSense.
The remediation workflow serves as acknowledgement that the vulnerability has been fixed or removed. For cases where an organization remediates a vulnerability, the RiskSense platform provides an option to mark that finding as a Remediation (RM).
Only managers and group managers can approve remediation requests.
To approve a remediation request, navigate to either the Network > Host Findings or Application > Application Findings pages. For this example, we will show you how to approve a remediation using the Application > Application Findings page.
Select the RM Requested findings you want to approve by clicking the check box in the page’s first column. You may select several vulnerabilities at a time for approving remediation. If you are having trouble finding remediation requests, see Filtering for Remediation Requests.
Click the Workflow button at the top of the list view.
In the Workflow drop-down menu, click Approve under the Remediation category. This option can be used for single and multiple vulnerabilities.
You may also select a single vulnerability and right click the line item to select workflow options from the pop-up menu. Note that using the right-click option only works for a single row, as designated in the screenshot below.
Clicking Workflow > Remediation > Approve brings up the Approve Remediation window.
Click Submit. Once a manager approves a remediation, the vulnerability state will change to RM Approved.