Rejecting a Remediation

How to reject a remediation request in RiskSense.

The remediation workflow serves as acknowledgement that the vulnerability has been fixed or removed. For cases where an organization remediates a vulnerability, the RiskSense platform provides an option to mark that finding as a Remediation (RM).

Only managers and group managers can reject remediation requests.

To reject a remediation request, navigate to either the Network > Host Findings or Application > Application Findings. For this example, we will show you how to reject a remediation using the Application > Application Findings page.

Application Findings Menu Location-1

Select the RM Requested findings you want to reject by clicking the check box in the page’s first column. You may select several vulnerabilities at a time for rejecting remediation. If you are having trouble finding remediation requests, see Filtering for Remediation Requests.

Remediation Reject - Selecting Application Findings

Click the Workflow button at the top of the list view.

Remediation Reject - Workflow Menu Location

In the Workflow drop-down menu, click Reject under the Remediation category. This option can be used for single and multiple vulnerabilities.

Remediation Reject - Reject Remediation Menu Location

You may also select a single vulnerability and right click the line item to select workflow options from the pop-up menu. Note that using the right-click option only works for a single row, as designated in the screenshot below.

Remediation Reject - Reject Remediation Right Click Menu Location

Clicking Workflow > Remediation > Reject brings up the Reject Acceptance window.

Remediation Reject - Reject Remediation Window

In the provided text box, enter the reason for rejecting the remediation request. Once complete, click Apply. When a remediation request is rejected, the state changes to Assigned.

Remediation Reject - State Changed to Assigned