How to reject a remediation request in RiskSense.
The remediation workflow serves as acknowledgement that the vulnerability has been fixed or removed. For cases where an organization remediates a vulnerability, the RiskSense platform provides an option to mark that finding as a Remediation (RM).
Only managers and group managers can reject remediation requests.
To reject a remediation request, navigate to either the Network > Host Findings or Application > Application Findings. For this example, we will show you how to reject a remediation using the Application > Application Findings page.
Select the RM Requested findings you want to reject by clicking the check box in the page’s first column. You may select several vulnerabilities at a time for rejecting remediation. If you are having trouble finding remediation requests, see Filtering for Remediation Requests.
Click the Workflow button at the top of the list view.
In the Workflow drop-down menu, click Reject under the Remediation category. This option can be used for single and multiple vulnerabilities.
You may also select a single vulnerability and right click the line item to select workflow options from the pop-up menu. Note that using the right-click option only works for a single row, as designated in the screenshot below.
Clicking Workflow > Remediation > Reject brings up the Reject Acceptance window.
In the provided text box, enter the reason for rejecting the remediation request. Once complete, click Apply. When a remediation request is rejected, the state changes to Assigned.