Resetting Your Password

How to reset your RiskSense password.

Users can reset their passwords on the RiskSense platform login page if they know their username.

If a user does not know their username, contact to reset their password.

This option is not available for SAML logins.

To reset your password, navigate to the RiskSense platform login screen.

Reset Password - Login Screen

Click the Forgot Password? link in the bottom-left corner of the login box.

Reset Password - Forgot Password Link

Enter your username into the text box and click Submit.

Reset Password - Enter Username Screen

The RiskSense platform sends an automated email to the user containing a link to set a new password.

The link is only valid for 30 minutes. If the link expires, repeat the steps above to generate a new password reset link.