Workflows Page: Overview

High-level overview of the Workflow page in RiskSense.

The Workflows page allows users to create and manage workflows from a central location. Users can place findings in more than one workflow, track changes to each workflow over time, and query for workflow expiration dates. Workflows now have Workflow IDs that users can reference, like ticket numbers in ticketing systems. This page also provides important, high-level metrics about all workflows and implements filters like many other list views in RiskSense.

Workflows Page - Workflows Page

Filters: As with other pages in RiskSense, you can apply filters to the Workflow page.

Workflows Page - Filters

Key Performance Indicator (KPI) Bar: Provides quick KPI metrics based on your current view. These metrics changed based on applied filters.

  • All Workflows: Total number of workflows.
  • Recently Expired (Last 14 Days): Number of workflows that expired within the last 14 days.
  • Expiring Soon (Next 14 Days): Number of workflows set to expire within the next 14 days.
  • Workflow Impact - Findings: Total number of findings associated with workflows.
  • Workflow Impacts - Assets: Total number of assets associated with workflows.

Workflows Page - KPI Bar

Each workflow is displayed as a workflow card. The following describes the different elements present on a workflow card.

Workflows Page - Workflow Card

Title: Short, useful workflow description.

Workflows Page - Workflow Card Title

Workflow ID: System-generated number. Can be used for filtering and workflow identification.

Prefixes are as follows.

  • RA: Risk Acceptance
  • RM: Remediation
  • SC: Severity Change
  • FP: False Positive
  • SYS: System Workflow

Workflows Page - Workflow Card ID

Workflow Type and Status: Includes the workflow type and whether the workflow is open or closed. Workflow types include the following.

  • Acceptance
  • Severity Change
  • Remediation
  • False Positive
  • System

Status types include the following:

  • Open
  • Closed

Workflows Page - Workflow Card Type and Status

Actions Menu: Click the triangle next to Actions to open the Actions menu. This menu contains actions you can perform on a workflow. Action availability depends on various factors, such as state and expiration date).

Workflows Page - Workflow Card Actions Menu

Workflows Page - Actions Menu Expanded

Workflow Information: Provides information about the workflow and when it expires.

  • Created by: Who created the workflow.
  • Created on: Date workflow was created.
  • Expiring on: Date workflow is set to expire.

Workflows Page - Workflow Card Information

When a workflow expires, the Expiring on text changes to Expired on and appears in red.

Workflows Page - Expiration Date

Asset and Finding Information: Provides information about the asset type as well as impact information.

  • Asset Type: Type of assets associated with the workflow. Can be either Host or App.
  • Assets Impacted: Number of assets impacted by this workflow.
  • Findings Impacted: Number of findings impacted by this workflow.

Workflows Page - Workflow Card Asset and Finding Info

State: Current finding state. The following states are available.

  • Requested
  • Approved
  • Reworked
  • Rejected
  • Expired

The initials bubble shows the user’s initials who last changed the workflow’s state.

Workflows Page - Workflow Card State and Initials

Clicking a workflow card opens the Workflow Detail panel.

Workflows Page - Workflow Detail Panel

Clicking the icons in the Workflow Detail panel’s left bar takes you to a different section in the panel.

Section Icon
Workflow Detail Workflow Icons - Workflow Detail - Small
Workflow Impact Workflow Icons - Workflow Impact - Small
Workflow Updates Workflow Icons - Workflow Updates - Small
Workflow Attachments Workflow Icons - Workflow Attachments - Small